80% of Transformations Fail

We Ensure You

Succeed

Sustain

Thrive

Adapt

Succeed

80% of Transformations Fail

We Ensure You

Succeed

Sustain

Thrive

Adapt

Succeed

80% of Transformations Fail

We Ensure You

Succeed

Sustain

Thrive

Adapt

Succeed

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Most business and technology transformations fail by ignoring culture,

emotion, and trust. True change happens when you put 

people before systems.

Most business and technology transformations

fail by ignoring culture,emotion, and trust.

True change happens when you put 

people before systems.

Most business and technology transformations fail by ignoring culture,

emotion, and trust. True change happens when you put 

people before systems.

Most business and technology transformations fail by ignoring culture,

emotion, and trust. True change happens when you put 

people before systems.

People, Not Systems, Drive

Transformations

People, Not Systems, Drive

Transformations

In today’s world — where culture shifts faster

than code updates and complexity is the new

constant — traditional transformation models

are broken.

Technology alone won’t deliver value. People will.

If you're a CIO navigating budget scrutiny, rising

risk, and lackluster adoption, here’s the truth:

Budget and ROI

People-first transformation reduces wasted spend by focusing on what

gets used — not just what gets built. Real ROI comes from adoption, not

ambition.

Risk and Governance

Engaged teams make fewer errors. Clear ownership, cultural alignment, and

change-ready mindsets drastically reduce implementation risks.

Adoption and Utilisation

Tools don’t fail — people disengage. Co-created solutions get used. Our

people-first approach drives faster uptake and higher sustained utilisation.

Business-IT Alignment

When transformation starts with listening, not launching, we align from day one.

We bridge silos, build trust, and turn business-IT friction into shared momentum.

Budget and ROI

People-first transformation reduces wasted spend

by focusing on what gets used — not just what gets

built. Real ROI comes from adoption, not ambition.

Risk and Governance

Engaged teams make fewer errors. Clear ownership, cultural alignment, and

change-ready mindsets drastically reduce implementation risks.

Adoption and Utilisation

Tools don’t fail — people disengage. Co-created solutions get used. Our

people-first approach drives faster uptake and higher sustained utilisation.

Business-IT Alignment

When transformation starts with listening, not launching, we align from day one.

We bridge silos, build trust, and turn business-IT friction into shared momentum.

Budget and ROI

People-first transformation reduces wasted spend by

focusing on what gets used — not just what gets built.

Real ROI comes from adoption, not ambition.

Risk and Governance

Engaged teams make fewer errors. Clear ownership, cultural alignment, and

change-ready mindsets drastically reduce implementation risks.

Adoption and Utilisation

Tools don’t fail — people disengage. Co-created solutions get used. Our

people-first approach drives faster uptake and higher sustained utilisation.

Business-IT Alignment

When transformation starts with listening, not launching, we align from day one.

We bridge silos, build trust, and turn business-IT friction into shared momentum.

A people-first approach turns change into lasting impact — unlocking adoption, trust, and real, sustainable value.

A people-first approach turns change into

lasting impact — unlocking adoption,

trust, and real, sustainable value.

A people-first approach turns change into lasting impact — unlocking adoption, trust, and real, sustainable value.

A people-first approach turns change into lasting impact — unlocking adoption,

trust, and real, sustainable value.

Put People First, And…

Put People First, And…

isn't just

AI

implemented

DevOps

a pipeline

Cloud Adoption

migration

governance

EA

AI

implemented

it’s understood, trusted and used ethically.

it’s a shared language that connects business vision with technical execution.

it’s a shift in mindset, building capabilities and reducing fear of the unknown.

it’s a culture of collaboration, feedback and shared ownership.

it’s understood, trusted and used ethically.

isn't just

AI

implemented

DevOps

a pipeline

Cloud Adoption

migration

governance

EA

AI

implemented

it’s understood, trusted and used ethically.

it’s a shared language that connects business vision with technical execution.

it’s a shift in mindset, building capabilities and reducing fear of the unknown.

it’s a culture of collaboration, feedback and shared ownership.

it’s understood, trusted and used ethically.

isn't just

AI

implemented

DevOps

a pipeline

Cloud Adoption

migration

governance

EA

AI

implemented

it’s understood, trusted and used ethically.

it’s a shared language that connects business vision with technical execution.

it’s a shift in mindset, building capabilities and reducing fear of the unknown.

it’s a culture of collaboration, feedback and shared ownership.

it’s understood, trusted and used ethically.

isn't just

AI

implemented

DevOps

a pipeline

Cloud Adoption

migration

governance

EA

AI

implemented

it’s understood, trusted and used ethically.

it’s a shared language that connects business vision with technical execution.

it’s a shift in mindset, building capabilities and reducing fear of the unknown.

it’s a culture of collaboration, feedback and shared ownership.

it’s understood, trusted and used ethically.

Where others push systems, we build trust.
Where others talk change, we co-create it.

Where others push systems, we build trust.
Where others talk change, we co-create it.

Build Trust

Before You

Build Solutions

Trust is the foundation of transformation.
We prioritise relationships, safety, and mutual respect 

as precursors to effective design and delivery.

Make the

Invisible

Visible

We identify and surface the unspoken norms,

assumptions, and power dynamics that shape

collaboration and decision-making.

Speak to Be

Understood,

Listen to Learn

We replace jargon with clarity and foster curiosity

across disciplines to build a shared vocabulary and

mutual understanding.

Balance

Structure

with Humanity

We embrace the paradox of needing both consistent

processes and space for human judgement,

creativity, and care in how work gets done.

Build Trust

Before You

Build Solutions

Trust is the foundation of transformation.
We prioritise relationships, safety, and mutual respect 

as precursors to effective design and delivery.

Make the

Invisible

Visible

We identify and surface the unspoken norms,

assumptions, and power dynamics that shape

collaboration and decision-making.

Speak to Be

Understood,

Listen to Learn

We replace jargon with clarity and foster curiosity

across disciplines to build a shared vocabulary and

mutual understanding.

Balance

Structure

with Humanity

We embrace the paradox of needing both consistent

processes and space for human judgement,

creativity, and care in how work gets done.

Build Trust

Before You

Build Solutions

Trust is the foundation of transformation.
We prioritise relationships, safety, and mutual respect 

as precursors to effective design and delivery.

Make the

Invisible

Visible

We identify and surface the unspoken norms,

assumptions, and power dynamics that shape

collaboration and decision-making.

Speak to Be

Understood,

Listen to Learn

We replace jargon with clarity and foster curiosity

across disciplines to build a shared vocabulary and

mutual understanding.

Balance

Structure

with Humanity

We embrace the paradox of needing both consistent

processes and space for human judgement,

creativity, and care in how work gets done.

Build Trust

Before You

Build Solutions

Trust is the foundation of transformation.
We prioritise relationships, safety, and mutual respect 

as precursors to effective design and delivery.

Make the

Invisible

Visible

We identify and surface the unspoken norms,

assumptions, and power dynamics that shape

collaboration and decision-making.

Speak to Be

Understood,

Listen to Learn

We replace jargon with clarity and foster curiosity

across disciplines to build a shared vocabulary and

mutual understanding.

Balance

Structure

with Humanity

We embrace the paradox of needing both consistent

processes and space for human judgement,

creativity, and care in how work gets done.

Meet Your People-First Team

Meet Your People-First Team

Deep technical expertise. Powerful human insight.

Deep technical expertise. Powerful human insight.

Strategic delivery expert with 30+ years transforming complex systems and cultures across HSBC, Barclays, Zurich, Heathrow and more.

Deen

Balogun

Global cultural change leader and author, with a track record at Tetra Pak, NXP, Generali and Oerlikon.

Theresa

Hollema

Strategic delivery expert with 30+ years transforming complex systems and cultures across HSBC, Barclays, Zurich, Heathrow and more.

Deen

Balogun

Global cultural change leader and author, with a track record at Tetra Pak, NXP, Generali and Oerlikon.

Theresa

Hollema

Strategic delivery expert with 30+ years transforming complex systems and cultures across HSBC, Barclays, Zurich, Heathrow and more.

Deen

Balogun

Global cultural change leader and author, with a track record at Tetra Pak, NXP, Generali and Oerlikon.

Theresa

Hollema

How We Work. From insight to action,

we guide your people first transformation

every step of the way.

How We Work. From insight to action,

we guide your people first transformation

every step of the way.

How We Work. From insight to action,

we guide your people first transformation

every step of the way.

Understand the cultural dynamics,

opportunities and readiness through:

Empathetic inquiry to gather perspectives, identify

cultural norms and assumptions, sense making with

various stakeholders

01

Diagnose

Co-create tailored touchpoints and interventions

that:

Reveal and leverage cultural strengths, address hurdles

that block transformation, intentionally bridge strategy and

operations

02

Design

Bring change to life with:

Interactive workshops and leadership coaching, various

techniques to activate engagement for the future,

peer-led recognition and feedback loops

03

Deliver

Ensure transformation sticks via:

Habit-forming rituals, learning & capability pathways,

networked ownership and ongoing support

04

Sustain

Understand the cultural dynamics,

opportunities and readiness through:

Empathetic inquiry to gather perspectives,

identify cultural norms and assumptions,

sense making with various stakeholders

01

Diagnose

Co-create tailored touchpoints

and interventions that:

Reveal and leverage cultural strengths,

address hurdles that block transformation,

intentionally bridge strategy and operations

02

Design

Bring change to life with:

Interactive workshops and leadership

coaching, various techniques to activate

engagement for the future, peer-led

recognition and feedback loops

03

Deliver

Ensure transformation sticks via:

Habit-forming rituals, learning & capability

pathways, networked ownership and

ongoing support

04

Sustain

Understand the cultural dynamics,

opportunities and readiness through:

Empathetic inquiry to gather perspectives,

identify cultural norms and assumptions,

sense making with various stakeholders

01

Diagnose

Co-create tailored touchpoints

and interventions that:

Reveal and leverage cultural strengths, address

hurdles that block transformation, intentionally

bridge strategy and operations

02

Design

Bring change to life with:

Interactive workshops and leadership

coaching, various techniques to activate

engagement for the future, peer-led

recognition and feedback loops

03

Deliver

Ensure transformation sticks via:

Habit-forming rituals, learning & capability

pathways, networked ownership and ongoing

support

04

Sustain

Bridging Business and Technology

with a People-First Approach.

Bridging Business and Technology

with a People-First Approach.